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Performance Measurement - Performance Management

Since its inception in the late 1960s, the Urban Institute has undertaken many projects intended to improve the quality and use of performance management and performance measurement for federal, state, and local governments in the United States, nonprofit organizations, and other countries. The links below provide brief descriptions of current and past Urban Institute projects, including those emphasizing methods development and applications.   




Browse all Performance Measurement / Performance Management publications

 
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Transforming Performance Measurement for the 21st Century (Research Report)
Harry P. Hatry

While substantial progress has been made in spreading performance measurement across the country and world, much of the information from performance measurement systems has been shallow. Modern technology and the considerable demand for information on progress in achieving the outcomes of public programs and policies are creating major opportunities for considerably improving the usefulness of performance information. This report provides a number of recommendations to help public and private service organizations take advantage of these opportunities, particularly for:(a) selecting appropriate performance indicators and data collection procedures; (b) analyzing and reporting the information; and (c) using the information to improve services.

Posted to Web: July 30, 2014Publication Date: July 30, 2014

Lessons from the States: Responsible Prison Reform (Testimony)
Nancy G. La Vigne

In this testimony before the House Judiciary Committee's Subcommittee on Crime, Terrorism, Homeland Security and Investigations, Urban's Director of the Justice Policy Center, Nancy La Vigne, highlights the lessons learned from responsible prison reform in the states and discusses the federal prison system, its challenges and opportunities for reform. She also discusses the importance of both front- and back-end changes to yield meaningful and lasting reforms.

Posted to Web: July 15, 2014Publication Date: July 15, 2014

Five Steps to Pay for Success: Implementing Pay for Success Projects in the Juvenile and Criminal Justice Systems (Research Report)
John Roman, Kelly Walsh, Samuel Bieler, Samuel Taxy

This technical report provides an in-depth review of the PFS model, the state of the field, and the strategic planning and five-step process needed to execute high-performing projects. The report contextualizes the PFS framework within the model of existing state and federal legislation and notes key issues and obstacles that jurisdictions interested in pursuing the model will need to address.

Posted to Web: June 11, 2014Publication Date: June 11, 2014

Sharing Risk: How Pay for Success Can Make Government More Efficient (Fact Sheet / Data at a Glance)
John Roman, Kelly Walsh, Samuel Bieler, Samuel Taxy

This document describes the basics of Pay for Success (PFS), its advantages and disadvantages compared to traditional government financing, how a PFS-ready sector can be created, how to identify evidence-based PFS ready programs, the Five Steps to Pay for Success, and next steps in the PFS evolution.

Posted to Web: June 11, 2014Publication Date: June 11, 2014

Pay for Success and Social Impact Bonds: Funding the Infrastructure for Evidence-Based (Presentation)
John Roman, Kelly Walsh, Samuel Bieler, Samuel Taxy

This presentation provides an overview of how to use strategic planning upfront to develop PFS-financed projects that bring the most effective evidence-based programs to fruition. Once strategic planning is complete, jurisdictions should follow a five step process that uses cost-benefit analysis to price the transaction and a randomized control trial to evaluate impact.

Posted to Web: June 11, 2014Publication Date: June 11, 2014

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