Performance Measurement - Performance Management
Since its inception in the late 1960s, the Urban Institute has undertaken many projects intended to improve the quality and use of performance management and performance measurement for federal, state, and local governments in the United States, nonprofit organizations, and other countries. The links below provide brief descriptions of current and past Urban Institute projects, including those emphasizing methods development and applications.
Browse all Performance Measurement / Performance Management publications
Data Use for Continuous Quality Improvement: What the Head Start Field Can Learn from Other Disciplines A Literature Review and Conceptual Framework (Research Report)
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This report summarizes research on the processes, facilitators, and impediments to data use for continuous quality improvement; develops a conceptual framework representing the elements of data use for continuous quality improvement; provides linkages between the disciplines from which the literature was drawn and the Head Start field; and suggests areas for future research. The review reflects seminal and current works that originate in empirical and professional sources in the fields of educational leadership and management, health care management, nonprofit leadership and management, public management, and organizational learning and development. The resulting conceptual framework describes the elements of leadership, analytic capacity, commitment of resources, professional development, a culture of collaborative inquiry, a continuous cycle, organizational characteristics, and environmental characteristics.
What Counts: Harnessing Data for America's Communities (Book)
|Posted to Web: January 22, 2015||Publication Date: January 22, 2015|
Today’s unprecedented availability of data and capacity for analysis provide powerful new tools for broadening opportunity. In a series of essays from some of the nation’s most innovative social entrepreneurs and data experts, What Counts: Harnessing Data for America’s Communities challenges policymakers, funders and practitioners across sectors to rethink how they use data to address social issues such as poverty, health, and education.
The State of Nonprofit Governance (Research Report)
|Posted to Web: December 10, 2014||Publication Date: December 10, 2014|
This report provides a snapshot of nonprofit governance policies and practices among operating public charities. Using IRS Form 990 data, we find that many public charities have good governance policies and practices in place. In 2010, more than 60 percent of organizations had a conflict of interest policy, an independent audit and a compensation review and approval process for their chief executive. We also find that organizational characteristics such as size, type of organization, government funding, age, board size and board independence all appear related to whether or not a public charity chooses to adopt these recommended practices.
Starting Small and Thinking Long-Term: Q&A with Performance Measurement and Evaluation Professionals (Research Brief)
|Posted to Web: September 11, 2014||Publication Date: September 11, 2014|
Despite the importance of performance measurement to nonprofit effectiveness, the state of performance measurement among nonprofits varies widely, and resources to improve capacity are scarce. While learning communities are available to other professionals, very few networks exist for staff focused on performance measurement and evaluation. It’s often described as an isolating position, and staff just getting started in this field are eager for support and advice. We spoke with three nonprofit performance measurement staff who have been navigating their positions within the Washington DC, area for several years, to share lessons learned and tips for getting started and growing.
Transforming Performance Measurement for the 21st Century (Research Report)
|Posted to Web: August 25, 2014||Publication Date: August 25, 2014|
While substantial progress has been made in spreading performance measurement across the country and world, much of the information from performance measurement systems has been shallow. Modern technology and the considerable demand for information on progress in achieving the outcomes of public programs and policies are creating major opportunities for considerably improving the usefulness of performance information. This report provides a number of recommendations to help public and private service organizations take advantage of these opportunities, particularly for:(a) selecting appropriate performance indicators and data collection procedures; (b) analyzing and reporting the information; and (c) using the information to improve services.
|Posted to Web: July 30, 2014||Publication Date: July 30, 2014|