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Performance Measurement - Performance Management

Since its inception in the late 1960s, the Urban Institute has undertaken many projects intended to improve the quality and use of performance management and performance measurement for federal, state, and local governments in the United States, nonprofit organizations, and other countries. The links below provide brief descriptions of current and past Urban Institute projects, including those emphasizing methods development and applications.   




Browse all Performance Measurement / Performance Management publications

 
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The State of Nonprofit Governance (Research Report)
Amy Blackwood, Nathan Dietz, Thomas H. Pollak

This report provides a snapshot of nonprofit governance policies and practices among operating public charities. Using IRS Form 990 data, we find that many public charities have good governance policies and practices in place. In 2010, more than 60 percent of organizations had a conflict of interest policy, an independent audit and a compensation review and approval process for their chief executive. We also find that organizational characteristics such as size, type of organization, government funding, age, board size and board independence all appear related to whether or not a public charity chooses to adopt these recommended practices.

Posted to Web: September 11, 2014Publication Date: September 11, 2014

Starting Small and Thinking Long-Term: Q&A with Performance Measurement and Evaluation Professionals (Research Brief)
Sarah Gillespie

Despite the importance of performance measurement to nonprofit effectiveness, the state of performance measurement among nonprofits varies widely, and resources to improve capacity are scarce. While learning communities are available to other professionals, very few networks exist for staff focused on performance measurement and evaluation. It’s often described as an isolating position, and staff just getting started in this field are eager for support and advice. We spoke with three nonprofit performance measurement staff who have been navigating their positions within the Washington DC, area for several years, to share lessons learned and tips for getting started and growing.

Posted to Web: August 25, 2014Publication Date: August 25, 2014

Transforming Performance Measurement for the 21st Century (Research Report)
Harry P. Hatry

While substantial progress has been made in spreading performance measurement across the country and world, much of the information from performance measurement systems has been shallow. Modern technology and the considerable demand for information on progress in achieving the outcomes of public programs and policies are creating major opportunities for considerably improving the usefulness of performance information. This report provides a number of recommendations to help public and private service organizations take advantage of these opportunities, particularly for:(a) selecting appropriate performance indicators and data collection procedures; (b) analyzing and reporting the information; and (c) using the information to improve services.

Posted to Web: July 30, 2014Publication Date: July 30, 2014

Lessons from the States: Responsible Prison Reform (Testimony)
Nancy G. La Vigne

In this testimony before the House Judiciary Committee's Subcommittee on Crime, Terrorism, Homeland Security and Investigations, Urban's Director of the Justice Policy Center, Nancy La Vigne, highlights the lessons learned from responsible prison reform in the states and discusses the federal prison system, its challenges and opportunities for reform. She also discusses the importance of both front- and back-end changes to yield meaningful and lasting reforms.

Posted to Web: July 15, 2014Publication Date: July 15, 2014

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